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# Computer Service & Support, Inc.: Computer Service & Support, Inc. is a Linwood, New Jersey-based software and professional services company specializing in Avalon LIS, a laboratory information system for reference laboratories. CSS provides LIS implementation, EMR integration, ordering and reporting workflows, cloud, hybrid, and on-premise deployment options, and built-in AI insights through Avalon Insights.

## Sitemaps
[XML Sitemap](https://csslis.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Pages
- [LIS Implementation & U.S.-Based Support](https://csslis.com/lis-implementation-support/): Implementation, training and long-term support
- [Home](https://csslis.com/): }
- [Direct-to-Consumer Lab Testing Software](https://csslis.com/direct-to-consumer-lab-testing/): Avalon LIS direct-to-consumer lab testing software connects patient ordering, lab-defined intake, kit tracking, specimen processing, secure result delivery, and optional AI-assisted interpretation. It also supports direct access testing (DAT) programs configured around laboratory policies and applicable requirements.
- [Patient Portal for Laboratories](https://csslis.com/laboratory-information-system/patient-portal/): Avalon LIS laboratory patient portal software gives patients a simpler way to access released results while reducing routine status calls for your staff. The portal supports secure online result delivery, downloadable reports, notifications, optional source-referenced AI-assisted interpretation, and self-service testing workflows from desktop or mobile devices.
- [Avalon Insights (AI)](https://csslis.com/laboratory-information-system/avalon-insights/): Avalon Insights AI
- [Microbiology LIS Module](https://csslis.com/laboratory-information-system/microbiology-module/): }
- [About CSS, the Team Behind Avalon LIS](https://csslis.com/who-we-are/): Based in Linwood, New Jersey, Computer Service & Support, Inc. (CSS) has more than 40 years of experience in reference lab automation and laboratory information system support.
- [SQL Access Module](https://csslis.com/laboratory-information-system/sql-access-module/): The Avalon LIS SQL Access Module gives authorized teams governed, read-only access to operational laboratory data for custom reporting, analytics, and connected workflows.
- [Connect and Manage Multi-Site Laboratories](https://csslis.com/laboratory-information-system/remote-laboratory-module/): Avalon LIS multi-site laboratory management software helps laboratories extend services beyond the main facility while keeping orders, instrument interfaces, quality control workflows, results, and reporting connected through Avalon LIS.
- [Prescheduling Module](https://csslis.com/laboratory-information-system/prescheduling-module/): Avalon laboratory prescheduling software helps laboratories organize future and standing orders before they become repetitive manual work. Configure recurring testing for facilities or individual patients, then use scheduled work and reports to support timely collection workflows.
- [Pharmacogenomics for Laboratories](https://csslis.com/laboratory-information-system/pharmacogenomics-module/): Avalon pharmacogenomics laboratory software supports molecular diagnostic testing workflows, flexible interpretation options, and complete interpretive reports within the LIS. Laboratories can keep PGx results organized while giving qualified professionals clearer information to review alongside the patient’s clinical context.
- [Toxicology LIS Module for Pain Management Labs](https://csslis.com/laboratory-information-system/pain-management-and-toxicology/): Avalon’s toxicology LIS module connects screening, reflex testing, LC-MS/MS results, specimen-validity testing, review, and reporting within Avalon LIS.
- [EMR & EHR Interfaces](https://csslis.com/laboratory-information-system/electronic-medical-records/): Avalon’s laboratory EMR interface supports uni-directional and bi-directional communication between the LIS and the systems your clients use. Help providers submit patient, order, and billing information while returning laboratory results through a connected workflow.
- [Laboratory Quality Control Software](https://csslis.com/laboratory-information-system/quality-control/): Avalon LIS Quality Control Module
- [Web Outreach & Physician Portal](https://csslis.com/laboratory-information-system/web-outreach-and-physician-portal/): Avalon Web Outreach and the Physician Portal connect your laboratory with physicians, practice staff, clients, and other authorized users through a browser-based extension of Avalon LIS. This physician portal software is built for laboratories that want a simpler digital client experience.
- [Instrument Interfaces with Avalon LIS](https://csslis.com/laboratory-information-system/instrument-interfaces-with-avalon-lis/): Avalon LIS laboratory instrument interfaces exchange orders, patient demographics, results, and supported quality-control data between the LIS and connected analyzers.
- [Avalon Billing Intelligence: Laboratory Billing Software](https://csslis.com/laboratory-billing-software/): Avalon Billing Intelligence
- [Privacy Policy & Legal Notice](https://csslis.com/privacy-policy/): This Privacy Policy explains how Computer Service & Support, Inc., provider of Avalon LIS, collects, uses, discloses, and protects personal information through csslis.com.
- [Contact Avalon LIS](https://csslis.com/contact-us/): Contact Avalon LIS at Computer Service & Support to discuss your laboratory’s current workflow and what you want to improve. The CSS team can help determine whether Avalon LIS is the right fit and discuss implementation, interfaces, billing, portals, and AI-supported reporting.
- [Laboratory Information System (LIS)](https://csslis.com/laboratory-information-system/): Avalon Laboratory Information System

# About Avalon LIS

Avalon LIS is a modular laboratory information system developed and supported by Computer Service & Support, Inc. Avalon helps laboratories manage orders, accessioning, specimen tracking, results, reporting, quality control, billing, instrument interfaces, EMR and EHR connectivity, physician outreach, patient access, direct access testing, and collection-kit tracking.

Avalon can be deployed for clinical, toxicology, pain management, molecular, veterinary, and specialty laboratory workflows. Available capabilities and integrations depend on each laboratory’s configuration and requirements.

## Key Avalon LIS Resources

* [Avalon LIS Overview](https://csslis.com/laboratory-information-system/)
* [Direct Access Testing and Collection-Kit Tracking](https://csslis.com/laboratory-information-system/direct-access-testing-software-for-patient-lab-ordering/)
* [Avalon Insights AI-Assisted Reporting](https://csslis.com/laboratory-information-system/avalon-insights/)
* [Laboratory Instrument Interfaces](https://csslis.com/laboratory-information-system/instrument-interfaces-with-avalon-lis/)
* [EMR and EHR Interfaces](https://csslis.com/laboratory-information-system/electronic-medical-records/)
* [Laboratory Billing](https://csslis.com/laboratory-information-system/billing/)
* [Physician Outreach and Client Portal](https://csslis.com/laboratory-information-system/web-outreach-and-physician-portal/)
* [Patient Portal](https://csslis.com/laboratory-information-system/patient-portal/)
* [About Computer Service & Support](https://csslis.com/who-we-are/)
* [Contact the Avalon LIS Team](https://csslis.com/contact-us/)

## Important Context

Avalon Insights provides optional, source-referenced, AI-assisted educational context for laboratory results. It is designed to support result review and communication and does not replace licensed healthcare professionals, laboratory directors, or clinical judgment.