Avalon LIS Patient Portal
Secure Lab Result Access That Keeps Patients Connected
Avalon LIS laboratory patient portal software gives patients a simpler way to access released results while reducing routine status calls for your staff. The portal supports secure online result delivery, downloadable reports, notifications, optional source-referenced AI-assisted interpretation, and self-service testing workflows from desktop or mobile devices.
Patients view released results online.
SMS and email notifications.
Source-referenced result interpretation.
Illustrative patient portal workflow
Designed for Laboratories and Their Patients
One Secure Place for Results, Reports, and Updates
A patient portal should make access easier without creating another disconnected system for laboratory staff to manage. Avalon keeps the patient experience connected to the laboratory workflow.
Secure Result Access
Authorized patients can sign in to review laboratory results released through the portal.
Downloadable Reports
Patients can download detailed reports for their records or share them with a healthcare provider.
SMS and Email Alerts
Notify patients when results are available or when the laboratory needs additional information.
Self-Service, Mobile-Friendly Access
Support streamlined registration and access across desktop, tablet, and mobile devices.
Optional AI-Assisted Interpretation
With Avalon Insights, laboratories can provide source-referenced, AI-assisted interpretation to help make complex results easier to understand.
Optional Test Ordering
Laboratories can enable direct ordering workflows when they fit the lab’s services and operating model.
A Better Patient Experience
Keep Patients Informed—and Keep Staff Focused
Routine calls about result availability can interrupt laboratory teams and leave patients waiting. Portal access and automated notifications give patients a clear, convenient path to their released information.
- Reduce status calls: Patients receive notifications and can check available results online.
- Support continuity: Downloadable reports make it easier to retain and share laboratory information.
- Protect access: Account-based controls help keep sensitive information limited to authorized users.
Connected Workflow
From Result Release to Patient Review
A straightforward workflow helps laboratories deliver information efficiently while giving patients timely access.
The Laboratory Releases Results
Authorized results become available through the patient portal according to the laboratory’s workflow.
The Patient Is Notified
Configured SMS or email notifications let the patient know that new information is available.
The Patient Reviews or Downloads
The patient signs in securely to view results and download a report when needed.
Optional Avalon Insights Module
Source-Referenced, AI-Assisted Result Interpretation
When enabled, Avalon Insights can provide source-referenced, AI-assisted interpretation alongside laboratory results. This optional module adds useful context while keeping the laboratory in control of how the capability is configured and presented.
Lab-Defined Capability
Optional Direct Test Ordering
Laboratories that offer patient-initiated testing can enable ordering workflows that fit their available tests, policies, and services. This capability can complement a broader direct-to-consumer laboratory testing strategy.
- Offer eligible tests selected by the laboratory.
- Give patients a convenient digital ordering path.
- Keep ordering connected to Avalon LIS workflows.
Patient Portal Frequently Asked Questions
Common questions laboratories ask when evaluating patient portal software.
What is laboratory patient portal software?
Laboratory patient portal software gives authorized patients online access to released laboratory results and related reports. Depending on the laboratory’s configuration, it may also provide notifications, registration, and optional test-ordering workflows.
Can patients access results from a mobile device?
Yes. The Avalon LIS Patient Portal is designed for access across desktop, tablet, and mobile devices.
How are patients notified when results are available?
Laboratories can use configured SMS and email notifications to alert patients when new results are ready or when additional information is needed.
Can the portal include AI-assisted result interpretation?
Yes. When the optional Avalon Insights module is enabled, laboratories can provide source-referenced, AI-assisted interpretation alongside results. The laboratory controls how this capability is configured and presented.
Can patients order laboratory tests through the portal?
Test ordering is an optional, laboratory-dependent capability. Laboratories decide whether to enable it and which tests or workflows are available.
Is the Patient Portal connected to Avalon LIS?
Yes. The portal is part of the Avalon LIS ecosystem, helping laboratories keep patient access connected to their laboratory information workflow.
See the Patient Experience
Give Patients Convenient Access Without Adding Another Disconnected System
Tell us how your laboratory releases results, communicates with patients, and manages optional patient-ordering workflows. We’ll show you how Avalon LIS can support the process.