Based in Linwood, New Jersey, Computer Service & Support, Inc. (CSS) has more than 40 years of experience in reference lab automation and laboratory information system support. We understand the challenges laboratories face every day, from ordering and processing tests to reporting results, managing quality control, and connecting lab data with EMRs and other healthcare systems.
CSS works with laboratories to improve accuracy, efficiency, and communication across the entire testing workflow. Patient care depends on reliable laboratory operations, and we believe the right LIS should help labs deliver accurate results while making the process easier for staff, physicians, clients, and patients.
Experienced Laboratory Automation Support
CSS began as a consulting-focused company, and that approach still guides how we work today. We take the time to understand each laboratory’s workflow, operational needs, reporting requirements, and integration goals before recommending a solution.
As a certified IBM Business Partner, CSS uses proven enterprise technology to build and support customized laboratory information system solutions. Our experience allows us to deliver practical, reliable systems designed around the needs of real laboratories.
Avalon LIS: A Complete Laboratory Information System
Drawing on decades of laboratory IT experience, CSS developed the Avalon Laboratory Information System, also known as Avalon LIS. Avalon LIS is a modular and comprehensive laboratory information system designed to support the full lab workflow, from order entry and specimen processing to result reporting, billing, and client communication.
Avalon LIS is built with user-friendly graphical interfaces, flexible configuration options, and automation tools that help laboratories reduce manual work, improve turnaround time, and maintain accurate reporting.
Avalon LIS can support:
- Laboratory order entry
- Specimen tracking
- Result reporting
- Quality control
- Billing workflows
- EMR and EHR integration
- Instrument interfaces
- Client, physician, and patient access
- Cloud-based, hybrid, or server-based deployment
AI-Powered Insights Built Into Avalon LIS
Avalon LIS also includes Avalon Insights, a built-in AI interpretation module designed to help make complex laboratory results easier to understand. By bringing AI-powered result interpretation directly into the LIS, Avalon Insights supports clearer communication between laboratories, physicians, and patients.
This gives laboratories a modern way to provide more meaningful information while keeping the workflow connected within Avalon LIS.
Flexible Cloud and Server-Based LIS Options
CSS offers both server-based and cloud-based Avalon LIS deployments. Our cloud-hosted options are available through Amazon Web Services (AWS), giving laboratories a scalable and reliable environment for modern lab operations.
Whether a laboratory needs an on-premise LIS, a cloud-based laboratory information system, or a hybrid approach, CSS works with each customer to recommend the deployment model that best fits their workflow, security, and support needs.
Long-Term Partnerships With Laboratories
At CSS, we are committed to building lasting relationships with our customers. We know that every laboratory is different, and we are ready to customize Avalon LIS to support each lab’s unique workflow, reporting needs, integrations, and long-term goals.
A laboratory’s success is measured not only by accuracy, but also by the satisfaction of its clients, physicians, staff, and patients. CSS helps laboratories support that success with reliable technology, experienced guidance, and ongoing support.
Talk to CSS About Avalon LIS
If your laboratory is looking for a flexible laboratory information system, EMR integration, cloud LIS hosting, AI-powered result insights, or experienced LIS support, CSS can help.
Reach out to us today to learn how Avalon LIS can support your laboratory’s workflow, reporting, and long-term growth.
